Privacy Policy
Your privacy is important to us. This policy explains how we handle your information.
Introduction
The Huntsville Housing Authority ("HHA," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
Information We Collect
We may collect information about you in various ways, including:
- Personal Information: Name, address, phone number, email address, Social Security number, and other identifying information provided when you apply for housing assistance.
- Financial Information: Income, employment, and asset information necessary to determine program eligibility.
- Usage Data: Information about how you access and use our website, including IP address, browser type, and pages visited.
How We Use Your Information
We use the information we collect to:
- Process applications for housing assistance programs
- Determine eligibility for our programs
- Communicate with you about your application or tenancy
- Comply with federal, state, and local regulations
- Improve our website and services
- Respond to inquiries and provide customer support
Information Sharing
We do not sell your personal information. We may share your information with:
- U.S. Department of Housing and Urban Development (HUD) as required
- Government agencies for verification purposes
- Service providers who assist in our operations
- Law enforcement when required by law
Data Security
We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.
Your Rights
You have the right to request access to the personal information we hold about you. You may also request corrections to any inaccurate information. To exercise these rights, please contact our office.
Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us at:
Huntsville Housing Authority
200 South Gallatin Street
Huntsville, AL 35801
Phone: (256) 539-0774